Shop policies

Product

These are all 3D printed items, printed in high quality PLA+. They are painted using various automotive paints and clear coated. The clear coat creates a strong top layer for protection, but bear in mind these are plastic props. Though PLA+ is highly rated for stress and impact, purchases should be treated with care to avoid damaging them. We are not responsible for damage to products once received, whether during unboxing, use, or any form of modification at the hand of the buyer upon receipt. Depending on your fit preference, foam may be needed to help create a perfect fit - head to the Questions tab where we’ve linked the types of foam we recommend.

Shipping

The lead time provided in each item description is an estimate of the time it takes to complete the product from start to finish, at which point the shipping label will be generated and the item then sent out. This lead time does not include shipping time and is not an estimate of a delivery window. Tracking information will be provided once finished items are shipped. Please be aware that international tracking abilities are limited depending on the carrier chosen during checkout. Delivery estimates and updates will be provided by shipping carrier once the item is in transit.

Cancellations

We offer a one hour cancellation window beginning as soon as checkout is completed. After this window has expired, we do not allow order cancellations for any reason. Returns will not be accepted simply because a buyer received an item that they were unable to cancel.

Returns

We offer a 14 day return window for all finished items beginning once the item is received by the buyer based on our discretion. Raw kits, however, are final sale and are never eligible for return or refund. Desired size must be selected in order to complete purchase - if you have any questions about sizing or fit, you must contact us prior to placing your order. Order size is final once an order is placed and cannot be changed after you have completed check out. Orders that do not fit due to selecting the incorrect size are not eligible for returns or refunds.

Please note that while we do our best to make every item flawless, these are handmade items and there can be imperfections. We do not accept returns or issue refunds for minor imperfections, or on areas that aren’t visible (such as the inside of a helmet). However, glaring imperfections are a different discussion - if you are ever unhappy with your product, please notify us immediately. In the event of any sort of return, the buyer is responsible for all shipping costs.